Assistant Store Manager — Lead, Sell & Serve

Frattallone; Andover, Northern (MN, KY); Hybrid; USD 45,000 - 48,000; Full time

Benefits offered by this job

Employee Discount

401(k) with Employer Match

Employee Assistance Program

Full-Time Benefits

Job summary

Frattallone’s is seeking an Assistant Store Manager for our Andover location. This hands-on leadership role requires leading from the front, solving problems, developing people, and keeping the store moving.

You will oversee team performance, customer service, and store operations, including receiving, inventory, safety, and merchandising. The role emphasizes driving sales and building relationships with both retail and commercial customers in the Andover market.

Qualifications

• Natural leader who motivates and brings out the best in a team.
• Strong customer service and communication skills.
• Experience in fast-paced, hands-on retail environment.
• Able to make decisions and solve problems independently.
• Organized and detail-oriented with ability to juggle multiple priorities.

Responsibilities

• Lead the team and help create a positive, high-energy store culture.
• Deliver exceptional, proactive customer service and ensure the team does the same.
• Help drive sales, profitability, and store goals.
• Keep the sales floor organized, stocked, and merchandised to standards.
• Oversee receiving, deliveries, inventory, safety, and day-to-day operations.
• Coach, train, and provide feedback to associates; recruit and onboard new team members.
• Build relationships with customers and understand market dynamics in Andover.

Skills

Leadership

Customer service

Communication

Retail operations

Problem solving

Team development

Sales

Job description

Frattallone’s is seeking an Assistant Store Manager for our Andover location. This hands-on leadership role requires leading from the front, solving problems, developing people, and keeping the store moving.

You will oversee team performance, customer service, and store operations, including receiving, inventory, safety, and merchandising. The role emphasizes driving sales and building relationships with both retail and commercial customers in the Andover market.