Assistant Store Manager — Lead Sales & WOW Service

AutoZone, Inc.; Salisbury (MD); On-site; USD 55,000 - 70,000; Full time

Job summary

AutoZone, Inc. is seeking an Assistant Store Manager in the United States (Maryland) to energize teams, drive sales, and maintain exceptional store operations in a fast-paced retail environment.

You will lead and develop staff, ensure clear communication, meet sales targets, manage inventory, and uphold safety and company standards while delivering WOW! customer service and a positive shopping experience.

Qualifications

• Basic automotive parts knowledge.
• Proven leadership experience with strong communication, decision-making, and sales-driving skills.
• Demonstrates integrity, professionalism, and commitment to customer satisfaction.
• Thrives in fast-paced environments while driving operational excellence and team engagement.
• Capable of fostering a positive work culture focused on development and results.
• Proficient in managing, analyzing, and reconciling Profit & Loss statements.
• Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
• Flexibility to work evenings, weekends, and holidays as business needs arise.

Responsibilities

• Leadership & Team Development – Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
• Communication Excellence – Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.
• Metrics Mindedness & Sales Growth – Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.
• Structure & Process Orientation – Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.
• Customer Service Leadership – Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.
• Operational Efficiency – leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment.
• Risk & Safety Compliance – Enforce PPE use, promote workplace safety, and assist in risk management activities.
• Financial Oversight – Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.

Skills

Leadership experience

Communication skills

Sales-driven

Integrity

Team engagement

Decision-making

Profit & Loss analysis

Education

ASE Certification

Job description

AutoZone, Inc. is seeking an Assistant Store Manager in the United States (Maryland) to energize teams, drive sales, and maintain exceptional store operations in a fast-paced retail environment.

You will lead and develop staff, ensure clear communication, meet sales targets, manage inventory, and uphold safety and company standards while delivering WOW! customer service and a positive shopping experience.