Assistant Store Manager: Lead, Sales & WOW Customer Service

AutoZone, Inc.; Belpre (OH); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

AutoZone, Inc. is seeking an Assistant Store Manager to oversee daily store operations, energize the team, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW!

customer service, you’ll play a key role in shaping store success and developing future talent. You will lead recruitment, scheduling, training, and development, ensure WOW! customer service, and maintain inventory accuracy.

Qualifications

• Leadership experience with strong communication, decision-making, and sales-driving skills.
• Integrity, professionalism, and commitment to customer satisfaction.
• Thrives in fast-paced environments while driving operational excellence and team engagement.
• Capable of fostering a positive work culture focused on development and results.

Responsabilités

• Assist Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
• Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.
• Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.
• Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.
• Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.
• Lead company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining merchandising standards.
• Enforce PPE use, promote workplace safety, and assist in risk management activities.
• Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.

Connaissances

Leadership

Communication

Sales growth

Operations

Customer service

Process improvement

Risk management

Financial analysis

Description du poste

AutoZone, Inc. is seeking an Assistant Store Manager to oversee daily store operations, energize the team, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW!

customer service, you’ll play a key role in shaping store success and developing future talent. You will lead recruitment, scheduling, training, and development, ensure WOW! customer service, and maintain inventory accuracy.