Assistant Store Manager: Lead Sales & Service Excellence

Tommy Bahama; Estero (FL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Tommy Bahama in Estero, FL is seeking an Assistant Store Manager to lead a dynamic retail team, driving guest experiences and achieving sales goals. You will mentor associates, model exceptional service, and partner with the Store Manager on operations, merchandising, and staff development.

The role requires 3+ years in retail with 2+ years supervising a team, a Business-related degree, and a passion for island-inspired lifestyle.

Qualifications

• 3+ years of retail experience.
• 2+ years of management/supervisory experience.
• Exposure to merchandising and retail visual concepts.
• Coached and developed a team.
• College degree in Business or a related field.

Responsibilities

• Lead by example through motivation, support and clear communication with the team.
• Build strong sales and service relationships with guests and drive a positive store culture.
• Analyze reports to identify opportunities for merchandising and presentation adjustments.
• Coach and develop Retail Team Members for career growth and performance.
• Participate in hiring and set clear performance expectations for staff.

Skills

Retail leadership

Team development

Customer service excellence

Opportunistic problem solving

Education

Bachelor's degree in Business or related field

Job description

Tommy Bahama in Estero, FL is seeking an Assistant Store Manager to lead a dynamic retail team, driving guest experiences and achieving sales goals. You will mentor associates, model exceptional service, and partner with the Store Manager on operations, merchandising, and staff development.

The role requires 3+ years in retail with 2+ years supervising a team, a Business-related degree, and a passion for island-inspired lifestyle.