Assistant Store Manager — Lead Sales & Customer Experience

Follett Higher Education; West Palm Beach (FL); On-site; USD 22,041 - 26,863; Full time

Benefits offered by this job

Medical, Dental, & Vision

401k with 100% company match up to 4%

80 hours vacation and sick days

Quarterly Bonus Plan

10 paid company holidays

Job summary

Follett Higher Education in West Palm Beach is seeking an Assistant Store Manager to support store operations. Responsibilities include supervising team members, ensuring customer service excellence, and enhancing financial performance.

The ideal candidate will have strong skills in mentoring, customer care, and handling financial transactions. Benefits include medical, dental, vision, and a 401k company match.

Qualifications

• Ability to cultivate a positive customer service environment.
• Experience in supervising sales teams.
• Understanding of cash handling and financial accounting.

Responsibilities

• Support the Market Leader or Campus Store Manager in store operations.
• Supervise work activities for FT/PT and temporary team members.
• Monitor sales performance and ensure merchandising standards.
• Handle cash register operations and maintain financial accuracy.

Skills

Customer service skills

Training and mentorship

Financial metrics understanding

Sales growth

Job description

Follett Higher Education in West Palm Beach is seeking an Assistant Store Manager to support store operations. Responsibilities include supervising team members, ensuring customer service excellence, and enhancing financial performance.

The ideal candidate will have strong skills in mentoring, customer care, and handling financial transactions. Benefits include medical, dental, vision, and a 401k company match.