Assistant Store Manager - Lead Retail Impact & Growth

Land Of Lincoln Goodwill Industries; Chatham (IL); On-site; USD 26,000 - 29,000; Full time

Job summary

Land of Lincoln Goodwill is seeking an Assistant Store Manager in Chatham, IL to oversee daily store operations in the Store Manager's absence and lead staff and volunteers to ensure accurate processing of donations and sales. The role emphasizes strong leadership, coaching, and adherence to policies, with travel within the organization as needed.

The position requires a high school diploma or GED, 2 years retail experience including 1 year supervising others, and CPR/First Aid certification or

Qualifications

• Requires high school diploma or equivalent
• Requires 2 years of retail experience with a minimum of 1 year supervising others
• Basic knowledge of Microsoft Office products including Word, PowerPoint, Outlook, Excel; and point-of-sale software
• Valid driver's license, safe driving record, proof of insurance, and reliable transportation.
• Requires CPR/First Aid certification or ability to obtain certification within six months of employment
• Requires DSP training or ability to complete training within one year of employment for locations with service participants
• Maintains confidentiality of information related to LLGI operations, financial matters, and personnel matters
• Requires basic knowledge of Microsoft Office products including Word, PowerPoint, Outlook, and Excel; and the ability to utilize other software such as payroll and point of sale

Responsibilities

• Oversee store operations in the Store Manager's absence
• Direct activities of store employees and volunteers to ensure that sales transactions and donated goods are processed and reported accurately
• Communicate the organization's mission, vision, and values and promote diversity
• Train, coach, and provide feedback to help staff strengthen and develop skills
• Ensure store staff follows policies and procedures
• Assist the Store Manager in recruiting, hiring, onboarding, training, scheduling, coaching, documenting, and communicating staff performance and behavioral issues
• Demonstrate leadership and positive role modeling for retail staff
• Report loss control concerns to the Store Manager in a timely manner
• Effectively manage time and monitor retail staff time to ensure that work is completed
• Assume responsibility and accountability for the completion of job duties
• Ensure the proper maintenance and care of equipment, machinery, and facilities
• Follow general housekeeping standards and maintain a clean and organized sales floor
• Work in collaboration with the Store Manager in developing and managing the store’s budget
• Assist the Store Manager to maximize the store’s financial performance and to achieve desired results
• Maintain quality control in retail operations
• Contribute to team success by involving others in work processes, decisions and actions
• Perform bank deposits and related cash-handling duties
• Fulfills safety captain duties in the absence of a designated safety captain
• Fill in for store staff as needed
• Travel to locations within the LLGI territory to support the organization's needs
• Perform other tasks as assigned

Skills

Customer service

Leadership

Training

Communication

Education

High School Diploma or GED

Tools

Microsoft Word

PowerPoint

Outlook

Excel

POS software

Job description

Land of Lincoln Goodwill is seeking an Assistant Store Manager in Chatham, IL to oversee daily store operations in the Store Manager's absence and lead staff and volunteers to ensure accurate processing of donations and sales. The role emphasizes strong leadership, coaching, and adherence to policies, with travel within the organization as needed.

The position requires a high school diploma or GED, 2 years retail experience including 1 year supervising others, and CPR/First Aid certification or