Assistant Store Manager — Lead Ops & Customer Experience

Domino's Pizza; Granite City (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

Domino's Pizza in Granite City, IL is seeking an Assistant Manager to oversee daily store operations, lead a team, and ensure exceptional customer service. You will manage shifts, handle cash transactions, and help train staff while upholding food safety standards.

The role requires strong leadership, problem solving, and the ability to work evenings, weekends, and holidays in a fast-paced environment at our 3988 Maryville Rd location.

Qualifications

• Proven leadership and team-management abilities.
• Strong math and problem-solving skills for decision making.
• Excellent customer service and a friendly demeanor.
• Experience running shifts in food service or retail (preferred).
• Proficiency in cash handling and basic financial management.

Responsibilities

• Oversee daily store operations, including opening and closing procedures.
• Motivate and manage team to maintain high performance.
• Run shifts efficiently with timely order preparation and delivery.
• Handle customer inquiries and resolve issues promptly and professionally.
• Assist in training new team members and maintaining standards.
• Manage cash handling and financial transactions accurately.
• Maintain store cleanliness and comply with food safety standards.
• Collaborate with the store manager on policies and procedures.
• Monitor inventory and assist with ordering supplies.
• Contribute to achieving sales targets and overall performance.
• Adapt to changing priorities in a fast-paced environment.

Skills

Leadership

Customer service

Team motivation

Cash handling

Food safety awareness

Communication

Multitasking

Problem solving

Basic computer skills

Education

High school diploma or equivalent

Tools

Inventory systems

Job description

Domino's Pizza in Granite City, IL is seeking an Assistant Manager to oversee daily store operations, lead a team, and ensure exceptional customer service. You will manage shifts, handle cash transactions, and help train staff while upholding food safety standards.

The role requires strong leadership, problem solving, and the ability to work evenings, weekends, and holidays in a fast-paced environment at our 3988 Maryville Rd location.