Assistant Store Manager: Lead Ops & Customer Experience

Dollar Tree, Inc.; Charlotte (NC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Charlotte, NC is seeking an Assistant Store Manager to help with store operations, customer service and team development.

In this role you will supervise and train store associates, manage daily tasks, ensure a safe, friendly shopping environment, and help implement corporate directives.

The ideal candidate has retail management experience, strong communication skills, and the ability to lift and move merchandise as needed.

Qualifications

• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications related to activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Ensure adherence to policies, safety guidelines, and procedures by associates.
• Help Store Manager supervise, train, and develop Store Associates.

Skills

Communication skills

Interpersonal skills

Written skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Charlotte, NC is seeking an Assistant Store Manager to help with store operations, customer service and team development.

In this role you will supervise and train store associates, manage daily tasks, ensure a safe, friendly shopping environment, and help implement corporate directives.

The ideal candidate has retail management experience, strong communication skills, and the ability to lift and move merchandise as needed.