Assistant Store Manager: Lead Operations & Service

R301US Hibbett Retail, Inc.; Alexandria (LA); On-site; USD 14,000 - 20,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Alexandria, Louisiana, is seeking an Assistant Manager to support the Store Manager with daily operations, merchandising, and customer service.

This non-exempt, hourly position reports to the Store Manager and requires knowledge of store procedures and product areas. You will supervise staff in the Store Manager’s absence, help with scheduling, training, and achieving store goals while protecting assets.

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear. Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Self-starter

Attention to detail

Multi-tasking

Job description

R301US Hibbett Retail, Inc. in Alexandria, Louisiana, is seeking an Assistant Manager to support the Store Manager with daily operations, merchandising, and customer service.

This non-exempt, hourly position reports to the Store Manager and requires knowledge of store procedures and product areas. You will supervise staff in the Store Manager’s absence, help with scheduling, training, and achieving store goals while protecting assets.