Assistant Store Manager - Lead, Open/Close, Grow

Shoe Carnival, Inc.; Melbourne (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Shoe Station is seeking an Assistant Store Manager in Melbourne, FL for a full-time role. You will act as a key holder, open and close the store, and support the General Manager in achieving sales goals while modeling outstanding customer service and team leadership.

Responsibilities include training associates, managing daily tasks, visual merchandising, and cash reconciliation. Must be able to obtain Key Carrier Certification within 60 days and maintain flexible availability including nights,

Qualifications

• Strong communication and leadership skills.
• Great customer service and a positive attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Must be at least 18 years old due to keyholder responsibilities.

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Skills

Leadership

Customer service

Communication

Team training

Problem solving

Job description

Shoe Station is seeking an Assistant Store Manager in Melbourne, FL for a full-time role. You will act as a key holder, open and close the store, and support the General Manager in achieving sales goals while modeling outstanding customer service and team leadership.

Responsibilities include training associates, managing daily tasks, visual merchandising, and cash reconciliation. Must be able to obtain Key Carrier Certification within 60 days and maintain flexible availability including nights,