Assistant Store Manager: Lead & Elevate Customer Experience

Inside Lvmh; Raleigh, Northern (NC, KY); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Wealth - 401k

Balance - paid time off

Growth - leadership development

Perks - employee discounts and free/GR

Support - mental health resources

Job summary

Sephora at NC-Crabtree Mall in Raleigh, NC is seeking an Assistant Store Manager to lead the team, elevate client experience, and drive sales in a fast-paced beauty retailer. You will work with the Store Manager to ensure store operations run smoothly and the client experience remains exceptional.

You will recruit, coach, and develop staff, uphold Sephora standards, and engage with the local community to grow the business while delivering outstanding service.

Qualifications

• Assistant Store Management experience in fast-paced retail environments.
• Strong leadership and team development abilities.
• Excellent communication and interpersonal skills.
• Passion for coaching and empowering teams.
• Customer-centric mindset with growth focus.

Responsibilities

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations and exceptional client experiences.
• Inspire and empower teams to coach, develop, and exceed performance goals.
• Recruit, hire, and onboard new talent, building a diverse and inclusive team.
• Champion continuous learning through real-time coaching and actionable feedback.
• Drive performance through feedback and mentorship to support career growth.
• Elevate client satisfaction by delivering outstanding service and resolving concerns.
• Ensure operational excellence by maintaining an inspiring store and adhering to policies.
• Optimize inventory and staffing to drive growth in a dynamic retail landscape.

Skills

Assistant Store Management

Leadership

Communication

Coaching & Development

Client Growth

Job description

Sephora at NC-Crabtree Mall in Raleigh, NC is seeking an Assistant Store Manager to lead the team, elevate client experience, and drive sales in a fast-paced beauty retailer. You will work with the Store Manager to ensure store operations run smoothly and the client experience remains exceptional.

You will recruit, coach, and develop staff, uphold Sephora standards, and engage with the local community to grow the business while delivering outstanding service.