Assistant Store Manager - Lead Customer-Focused Gaming

Cardmonstergames; Knoxville (TN); Hybrid; USD 22,000 - 26,000; Full time

Job summary

Card Monster Games is seeking a dependable, motivated Assistant Store Manager to help lead our team, support daily store operations, and create a great experience for customers and employees. This role is ideal for someone who enjoys working with people, takes ownership of responsibilities, and is comfortable stepping into a leadership role in a fast-paced environment.

Join us and help foster a welcoming local gaming community.

Qualifications

• Strong leadership skills with ability to guide a team.
• Cash handling experience with accuracy and accountability.
• Excellent organization and communication skills.
• Ability to collaborate and work well with others.
• Positive attitude and ability to promote a healthy work environment.
• Strong sense of ownership and accountability.
• Dependability and good decision-making skills.
• Previous retail, customer service, or leadership experience preferred.
• Interest or knowledge in trading card games, video games, collectibles, or tabletop gaming is a plus.

Responsibilities

• Support the Store Manager with daily operations.
• Lead, motivate, and assist team members during shifts.
• Provide excellent customer service.
• Handle cash, registers, and daily transactions accurately.
• Help maintain a clean, organized, and customer-ready store.
• Assist with inventory, merchandising, and restocking.
• Help train and develop employees.
• Resolve customer concerns professionally.
• Collaborate with management and team members to accomplish store goals.
• Promote a positive and respectful work environment.
• Take ownership of tasks and follow through on responsibilities.

Skills

Leadership

Cash handling

Organization

Communication

Collaboration

Ownership

Dependability

Decision-making

Retail experience

TCG / gaming knowledge

Job description

Card Monster Games is seeking a dependable, motivated Assistant Store Manager to help lead our team, support daily store operations, and create a great experience for customers and employees. This role is ideal for someone who enjoys working with people, takes ownership of responsibilities, and is comfortable stepping into a leadership role in a fast-paced environment.

Join us and help foster a welcoming local gaming community.