Assistant Store Manager: Lead Customer Experience & Ops

O'Reilly Auto Parts; La Vergne (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A national auto parts retailer is seeking an Assistant Store Manager in La Vergne, Tennessee. The role involves assisting the Store Manager in daily operations, managing the team, and ensuring exceptional customer service during busy hours. Candidates should possess retail management experience, sales training, and strong leadership skills. This position offers a competitive compensation package, including paid time off and medical benefits, while encouraging bilingual candidates to apply.

Qualifications

• Experience in sales and management in a retail environment.
• Ability to lead a team and ensure high customer service levels.
• Strong communication skills and ability to handle customer inquiries.

Responsibilities

• Support Store Manager with sales and store operations.
• Lead a team in providing excellent customer service.
• Assist in recruiting and training team members.
• Ensure efficient handling of customer returns and exchanges.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages (Spanish highly desired)

Job description

A national auto parts retailer is seeking an Assistant Store Manager in La Vergne, Tennessee. The role involves assisting the Store Manager in daily operations, managing the team, and ensuring exceptional customer service during busy hours. Candidates should possess retail management experience, sales training, and strong leadership skills. This position offers a competitive compensation package, including paid time off and medical benefits, while encouraging bilingual candidates to apply.