Assistant Store Manager: Lead Customer Experience

Nautica; Canóvanas (PR); On-site; USD 42,981,000 - 58,741,000; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

Catalyst Brands is seeking an Assistant Store Manager to support Store Manager in delivering exceptional customer experiences and driving store performance. You will help lead a team, maintain merchandising standards, and foster a positive, energetic work environment across shifts.

The role requires at least 2 years in a similar retail leadership position, a track record of exceeding sales targets, and flexible availability including evenings and weekends. Travel to nearby stores may be needed.

Qualifications

• 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).

Responsibilities

• Partner with the Store Manager to create action plans to achieve results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
• Oversee assigned division of responsibility and be accountable for results.
• Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
• Learn about all aspects of the business and share ideas to drive the business.
• Remain composed in the face of challenges and unforeseen circumstances.
• Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Inspirational leadership

Engaging personality

Competitive spirit

Team player

Adaptability

Self-motivated

Job description

Catalyst Brands is seeking an Assistant Store Manager to support Store Manager in delivering exceptional customer experiences and driving store performance. You will help lead a team, maintain merchandising standards, and foster a positive, energetic work environment across shifts.

The role requires at least 2 years in a similar retail leadership position, a track record of exceeding sales targets, and flexible availability including evenings and weekends. Travel to nearby stores may be needed.