Assistant Store Manager - Kierland Commons - Scottsdale, AZ

Mizzen+Main; Scottsdale (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

Mizzen+Main is seeking a highly motivated Assistant Store Manager to help lead our Kierland Commons team in Scottsdale. This role supports the Store Manager in daily operations, driving store performance, and delivering a world-class customer experience.

The ideal candidate will have 1–3 years in retail or customer-facing roles, strong communication, and comfort with POS systems. Availability for weekends and evenings is required.

Qualifications

• 1–3 years retail or customer-facing experience; leadership or assistant management preferred.
• Strong verbal and written communication; ability to lead, motivate, and influence a team.
• Proficient with computers, tablets, and POS systems.
• Detail-oriented with excellent organizational and problem-solving abilities.
• Availability to work weekends, holidays, and evenings.

Responsibilities

• Represent Mizzen+Main with professionalism, product knowledge, and polished presentation.
• Deliver personalized customer service to inspire loyalty and drive sales.
• Learn promotions, new product launches, and events to guide the customer journey.
• Maintain a clean, brand-aligned retail environment for an outstanding experience.
• Assist Store Manager with staffing, training, sales, and daily execution of initiatives.
• Support recruiting, onboarding, and training of sales staff and keyholders.
• Provide daily on-the-floor leadership to align the team with goals.
• Assist in opening/closing, inventory control, and visual merchandising.

Skills

Retail leadership

Customer service

POS systems

Communication skills

Job description

Assistant Store Manager - Kierland Commons - Scottsdale, AZ

Scottsdale, AZ

WHO WE ARE

In 2012, Mizzen+Main set out to end the trade-off between looking sharp and feeling comfortable, and in doing so helped create the performance menswear category. We re-engineer classics with better materials and considered construction, built to keep pace with the life our customer leads.

We are now entering our next chapter: evolving from a performance shirt company into a premium menswear brand. Our customer is an established, accomplished professional. He values substance over show, is loyal to the few brands that earn it, and expects his clothes to meet his standards. We are building a brand worthy of him.

ABOUT THE ROLE

Mizzen+Main is seeking a highly motivated, fashion-forward, and enthusiastic Assistant Store Manager to help lead our retail team. This role supports the Store Manager in day-to-day operations and plays a key role in driving store performance, delivering a world-class customer experience, and cultivating a positive and productive store culture.

A DAY IN THE LIFE

• Represent Mizzen+Main with professionalism, product knowledge, and a refined personal presentation.
• Deliver and model exceptional, personalized customer service to inspire team standards and drive customer loyalty.
• Maintain a deep understanding of current promotions, new product launches, and in-store/online events to create a seamless and informed customer journey.
• Maintain a clean, inviting, and brand-aligned retail environment that supports an outstanding shopping experience.
• Assist in resolving customer concerns in a timely and professional manner, ensuring satisfaction and retention.
• Support the Store Manager in driving all aspects of store operations including staffing, training, sales performance, and daily execution of store initiatives.
• Assist in recruiting, onboarding, and training sales associates and keyholders.
• Provide daily coaching and on-the-floor leadership to reinforce team alignment with sales and service goals.
• Support daily store operations, including opening/closing duties, inventory control, and visual merchandising.
• Help manage and maintain an organized, efficient stockroom to ensure timely replenishment and product flow.
• Assist in executing floor sets and visual displays in line with brand standards and seasonal initiatives.
• Ensure compliance with Mizzen+Main’s operational policies and procedures.

While this job posting emphasizes the key responsibilities and requirements, there may be additional duties, responsibilities and qualifications for this job.

WHAT YOU’LL NEED

• 1–3 years of retail or customer-facing experience; prior leadership or assistant management experience strongly preferred.
• Strong verbal and written communication skills, with the ability to lead, motivate, and influence a team.
• Proficient in using computers, tablets, and point-of-sale (POS) systems.
• Detail-oriented with excellent organizational and problem-solving abilities.
• Availability to work a flexible schedule including weekends, holidays, and evenings.

PHYSICAL DEMANDS

• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Why Mizzen+Main?
At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Mizzen+Main’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.