Assistant Store Manager: Guest Experience Lead

Fastrac Markets; City of Rochester (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading retail chain in Rochester is seeking an Assistant Store Manager to support the Store Manager and enhance guest shopping experiences. The role involves managing junior staff, ensuring store cleanliness, and achieving sales targets. Ideal candidates will have strong guest service skills and experience in retail. This full-time position requires working mainly second shifts, flexibly on nights and weekends.

Qualifications

• 1 year retail or food experience required.
• Completion of Assistant Manager Training program necessary.
• 1-2 years in retail, guest service or restaurant preferred.

Responsibilities

• Manage store team’s Guest Service behaviors.
• Support Store Manager in training and developing a strong team.
• Ensure store appearance meets Company’s standards.
• Monitor product levels on the sales floor.

Skills

Guest service

Team leadership

Coaching

Communication

High energy

Education

High School or GED

Job description

A leading retail chain in Rochester is seeking an Assistant Store Manager to support the Store Manager and enhance guest shopping experiences. The role involves managing junior staff, ensuring store cleanliness, and achieving sales targets. Ideal candidates will have strong guest service skills and experience in retail. This full-time position requires working mainly second shifts, flexibly on nights and weekends.