Assistant Store Manager — Guest Experience Leader

Fastrac Markets; City of Rome (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A retail company in the City of Rome, NY is seeking an Assistant Manager to support the Store Manager and lead the team. The role involves ensuring exceptional guest service, managing team dynamics, and maintaining store standards. Candidates should have at least 1 year of retail or food experience and a high school diploma. This full-time position requires flexible scheduling, including nights and weekends.

Qualifications

• 1 year retail or food experience, must complete Assistant Manager Training program.
• 1-2 years in retail, guest service or restaurant in a leadership role preferred.
• ServSafe / Food Safety certification a plus but not mandatory.

Responsibilities

• Manage store team’s Guest Service behaviors and coach team members.
• Support Store Manager in training and developing a strong team.
• Partner with Store Manager to achieve operational excellence.
• Ensure store cleanliness and proper product levels at all times.

Skills

Guest service skills

Team orientation

High energy

Computer skills

Education

High School or GED

Job description

A retail company in the City of Rome, NY is seeking an Assistant Manager to support the Store Manager and lead the team. The role involves ensuring exceptional guest service, managing team dynamics, and maintaining store standards. Candidates should have at least 1 year of retail or food experience and a high school diploma. This full-time position requires flexible scheduling, including nights and weekends.