Assistant Store Manager - Growth & Customer Experience

SteinsGardenCenters; Town of Big Bend (WI); Presencial; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

SteinsGardenCenters in Big Bend, WI is seeking an Assistant Store Manager to support the Store Manager in achieving financial goals and delivering outstanding customer service.

You will help lead store operations, merchandising, and safety programs, while developing staff and ensuring a positive shopping experience for customers. This role requires strong teamwork and hands-on leadership in a busy garden center environment.

Formación

• Bachelor’s Degree or minimum 2 years related experience.
• Supervisory experience preferred but not required.
• General knowledge of key retail metrics, consumer and product trends.
• Strong interpersonal and relationship building skills with staff, vendors and leadership.
• Proficient in Microsoft Office, Inventory and POS software.
• Strong collaborative, motivation and communication skills.
• Ability to influence others through factual analysis and coaching.
• Ability to lead and develop store associates.
• Manage property and multiple projects with organization.
• May support other store locations (~15% of time).

Responsabilidades

• Develop a culture aligned with the organization's vision and values.
• Assist Store Manager in exceeding customer expectations and store operations.
• Help achieve financial goals, budgets and company initiatives.
• Execute merchandising and marketing plans with precise setup and feedback.
• Monitor daily performance and KPIs with Store Manager, identify opportunities.
• Ensure inventory receiving, scheduling, customer service, housekeeping and process improvements.
• Communicate and implement company initiatives and policies.
• Foster open two-way communication and positive morale among staff.
• Ensure compliance with hiring, benefits, workers' comp and laws.
• Lead safety and security initiatives and maintain safe environment.
• Report observations for improvements and maintain store conditions.
• Support staffing, development, succession planning and flexibility.
• Protect assets and manage physical structures, equipment and inventory.

Conocimientos

Bachelor’s Degree or 2+ years related

Supervisory experience

Retail metrics knowledge

Interpersonal skills

MS Office & POS proficiency

Communication and collaboration

Analytical decision making

Associate development

Project and property management

Willingness to travel to other stores

Educación

Bachelor’s Degree or equivalent experience

Herramientas

POS software

Inventory systems

Descripción del empleo

SteinsGardenCenters in Big Bend, WI is seeking an Assistant Store Manager to support the Store Manager in achieving financial goals and delivering outstanding customer service.

You will help lead store operations, merchandising, and safety programs, while developing staff and ensuring a positive shopping experience for customers. This role requires strong teamwork and hands-on leadership in a busy garden center environment.