Assistant Store Manager (Full-time) - Union City, GA

Hibbett; Georgia; On-site; USD 17,218 - 24,523; Part time

Job summary

Hibbett in Union City, Georgia is seeking an Assistant Manager to support the Store Manager with daily operations and administrative tasks. This role requires strong customer service skills and the ability to lead a team. The Assistant Manager will handle inventory control, promote merchandise, and ensure exceptional service is provided to customers.

Ideal candidates will have 1-3 years of experience in a retail environment and be passionate about footwear and athletic apparel. The position offers an hourly rate of $15.15.

Qualifications

• 1-3 years of customer service experience in a retail environment.
• Strong interpersonal and communication skills.
• Self-starter with ability to take initiative.

Responsibilities

• Assist the Store Manager in operations and administrative duties.
• Supervise employees and manage store in the absence of the Store Manager.
• Provide outstanding customer service and support store goals.

Skills

Customer service experience

Interpersonal skills

Detail-oriented

Team management

Fast-paced environment

Job description

HB: 01584 Union City, Georgia (Union City Market)

Hourly

$15.15 - $15.15

Job Title: Assistant Manager

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store, upholds policies, procedures and standards listed in the visual manual, and is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager Responsibilities.

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager
• Assist the Store Manager in overall personnel recruiting, training, and evaluation
• Provides knowledge and guidance to employees and customers in all departments when necessary
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments
• Direct staff to ensure each department’s responsibilities and standards are completed
• Keeps the Store Manager informed about inventory movement and customer trends
• Assures quality customer service is maintained
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods
• Promote and sell services and merchandise provided by Hibbett I City Gear
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, training employees; planning, assigning, and directing work; and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel
• 1-3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast‑paced environment
• Ability to assist in managing a team and keep up with overall goals and profits
• Is a self‑starter, has initiative to take on important tasks without being asked
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Is a team‑player, passionate about outstanding customer service and selling merchandise