Assistant Store Manager (Full-time) - Decatur, GA

Hibbett; United States; On-site; USD 31,000 - 32,000; Part time

Job summary

Hibbett is seeking an Assistant Manager in Decatur, Georgia, responsible for assisting the Store Manager and ensuring overall operations run smoothly. This role requires solid experience in retail, preferably in footwear and athletic apparel, along with a passion for customer service.

The ideal candidate will excel in supervising staff, managing inventory, and enhancing customer experiences. This is a non-exempt position with a competitive hourly wage and opportunities for career development at Hibbett.

Qualifications

• 1-3 years of customer service experience in retail, preferably in footwear and athletic apparel.
• Ability to manage a team and achieve overall goals.
• Strong attention to detail and multitasking abilities.

Responsibilities

• Assist Store Manager in overall operations and goals.
• Supervise employees when Store Manager is absent.
• Provide exceptional customer service and promote merchandise.

Skills

Customer service skills

Interpersonal communication

Team management

Attention to detail

Job description

HB: 01148 Decatur, Georgia (Belvedere Plaza)

Hourly $15.15 - $15.15

Job Title: Assistant Manager

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations, including determining methods to accomplish store goals. The Assistant Manager is knowledgeable in each product area, upholding policies and standards listed in the visual manual. The Assistant Manager is passionate about providing outstanding customer service and promoting merchandise. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager responsibilities.

Essential Duties And Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with Store Manager to establish action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
• Assume responsibility of the entire store in the absence of the Store Manager
• Assist in overall personnel recruiting, training, and evaluation
• Provide knowledge and guidance to employees and customers in all departments when necessary
• Stay aware of inventory, sales statistics, and expenses to ensure profitability in all departments
• Direct staff to ensure each department’s responsibilities and standards are completed
• Keep the Store Manager informed about inventory movement and customer trends
• Ensure quality customer service is maintained
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities
• Produce exceptional customer service as highlighted in the customer service manual, helping customers as they enter the store and during peak periods
• Promote and sell services and merchandise provided by Hibbett I City Gear
• Practice and uphold all policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and company memos
• Protect company assets and financial information by ensuring accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk

Supervisory Responsibilities

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with organizational policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel
• 1‑3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast‑paced environment
• Ability to assist in managing a team and keep up with overall goals and profits
• Self‑starter, initiative to take on important tasks without being asked
• Strong attention to detail with ability to handle multiple tasks simultaneously with precision
• Team‑player, passionate about outstanding customer service and selling merchandise