Assistant Store Manager (Full-time) - Dublin, GA

Hibbett; Dublin (GA); On-site; USD 14,354 - 20,443; Full time

Job summary

Hibbett is seeking an Assistant Manager in Dublin, Georgia, to support the Store Manager in daily operations and administrative duties. Key responsibilities include assisting in staffing, inventory control, and customer service excellence.

The ideal candidate must have 1-3 years of experience in retail, particularly with footwear and athletic apparel, and possess strong interpersonal skills. This position offers an hourly wage of $12.63.

Qualifications

• 1-3 years of customer service experience required.
• Experience in a retail environment, preferably in footwear and athletic apparel.
• Strong attention to detail and ability to handle multiple tasks.

Responsibilities

• Assist Store Manager in controlling store operations and assets.
• Supervise staff in Store Manager's absence.
• Consult on action plans for departmental goals.

Skills

Customer service experience

Interpersonal skills

Ability to work in a fast-paced environment

Detail-oriented

Team player

Job description

HB: 00701 Dublin, Georgia (Dublin Commons)

Hourly: $12.63 - $12.63

Job Title: Assistant Manager

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Summary

The Assistant Manager assists and consults the Store Manager regarding overall operations and administrative duties, including determining methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area of the store, upholds policies, procedures and standards listed in the visual manual, and is passionate about giving outstanding customer service and promoting the merchandise. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager Responsibilities.

Essential Duties and Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consult with the Store Manager in establishing an action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling
• Assume responsibility of the entire store in the absence of the Store Manager
• Assist the Store Manager in overall personnel recruiting, training, and evaluation
• Provide knowledge and guidance to employees and customers in all departments when necessary
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments
• Direct staff to ensure each department’s responsibilities and standards are completed
• Keep the Store Manager informed about inventory movement and customer trends
• Assure quality customer service is maintained
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and helping multiple customers during peak periods
• Promote and sell services and merchandise provided by Hibbett I City Gear
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk

Supervisory Responsibilities

Supervise employees in the absence of the Store Manager. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, training employees; planning, assigning, and directing work; and resolving problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel
• 1-3 years of customer service experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment
• Ability to assist in managing a team and keep up with overall goals and profits
• Self-starter, with initiative to take on important tasks without being asked
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Team-player, passionate about outstanding customer service and selling merchandise