Assistant Store Manager - Full Time

Cole Haan; Texas City (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager to drive sales and manage store operations. This full-time role involves coaching staff, maintaining store standards, and ensuring exceptional customer service. Ideal candidates will have retail management experience and a strong ability to lead a team in a fast-paced environment.

Qualifications

• Retail management experience preferred.
• Strong computer skills including POS Systems and Microsoft Office.
• Able to effectively communicate in verbal and written English.

Responsibilities

• Drive financial growth by achieving sales and key KPI goals.
• Support and maintain a positive store environment by leading and developing a quality store team.
• Achieve all operational objectives with regards to loss prevention, health, and safety.

Skills

Sales

Customer Service

Team Leadership

Time Management

Communication

Education

College degree preferred

Tools

POS Systems

Microsoft Office

Job description

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Assists in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The assistant store manager will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Core Accountabilities

Deliver financial results:

• Drive financial growth by achieving sales and key KPI goals
• Exceed store EBITDA budget through responsibly managing payroll, supplies, and facilities
• Coach and develop staff to exceed individual and store goals
  
  

Build a Dedicated And Good-natured Team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in recruiting, hiring, training, and building a talent pipeline
• Urgently address and partner on performance issues using the Company tools
  
  

Create a culture of customer obsession that caters to the extraordinary achiever:

• Deliver extraordinary customer service through your store team
• Execute and maintain visual merchandising standards consistent with company expectations
• Consistently communicate customer, market, and product feedback
  
  

Deliver Operational Consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures
  
  

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

• Full-Time Position
• College degree preferred or related field experience
• Candidates must be at least 18 years of age
• Retail management experience preferred
• Must have open availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
• Must have an independent work ethic, time management skills, and personal accountability
• Knowledge in driving sales, business acumen, customer service, merchandising, inventory control, and loss prevention
• Demonstrated ability to lead a team to coordinate operational tasks, including receiving shipment and maintain store cleanliness; will participate in those tasks when additional support is needed
• Able to coordinate and manage a team to accomplish multiple tasks in a fast-paced environment
• Knowledge in staffing, coaching, counseling, training, and development
• Demonstrated ability to support a team-oriented environment
• Able to effectively communicate in verbal and written English
• Strong computer skills including POS Systems and Microsoft Office
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
• Ability to lift, push, and pull up to 25-50 pounds occasionally
  
  

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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