Assistant Store Manager FT

Lids Inc; Youngstown (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Lids Inc is seeking a dedicated retail assistant manager in Youngstown to drive sales and enhance customer experience. You will play a crucial role in managing store operations, overseeing staff, and ensuring store compliance with company standards. This position requires effective communication skills and the ability to work autonomously in a fast-paced environment.

Qualifications

• High school diploma or equivalent plus one year relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and ability to communicate verbally.

Responsibilities

• Produce sales gains through effective customer service.
• Manage store associates and assist in training.
• Control store expenses and manage inventory.

Skills

Customer Service

Interpersonal Skills

Sales Results

Inventory Management

Supervisory Skills

Education

High School Graduate or Equivalent

Job description

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Store # - Mall Name: 2530 - Southern Park Mall

General Description

• Produce sales gains, by providing customer service.
• To meet or exceed Company Objectives in all individual statistics.
• Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price change and conducting product counts.
• Complete accurate product counts in a consistent and timely manner.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Principle Duties and Responsibilities

• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
• Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Education

High School Graduate or Equivalent

Reports To

Nearest Major Market: Cleveland
Nearest Secondary Market: Youngstown

Provider

Description

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SAP as service provider

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• "careerSiteCompanyId" is used to send the request to the correct data center
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor