Assistant Store Manager FT

Lids; Toledo (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in retail seeks a Store Associate in Toledo, Ohio. This role focuses on generating sales, managing staff, and maintaining store operations. Ideal candidates will possess a high school diploma, strong communication skills, and a proven track record in customer service and sales.

Qualifications

• High school diploma or equivalent plus one year of relevant experience.
• Strong ability to generate sales while minimizing loss.
• Proficient in computer operations and relevant software.

Responsibilities

• Generate sales by providing excellent customer service.
• Manage store associates and ensure adherence to company policies.
• Supervise operations in the absence of the Store Manager.

Skills

Customer service

Interpersonal skills

Verbal communication

Sales generation

Independent work

Education

High school diploma or equivalent

Tools

Computer software

Job description

General Description

Generate sales by providing excellent customer service. Meet or exceed company objectives in all individual statistics. Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities while aligning with company goals. Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness. Maintain a professional appearance consistent with the company dress code.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets within LIDS Retail policies.
• Assist in preparing store work schedules that ensure proper coverage and adhere to wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Complete accurate and timely product counts.
• Maintain proper documentation and record keeping per policies and legal requirements.
• Follow procedures to open and close the store as required, according to the Operations P&P Manual.

Additional Principle Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty in the absence of the Store Manager for scheduling issues, customer complaints, etc.
• Manage store associates through training programs, goal setting, and follow-up.
• Implement disciplinary actions when necessary, including verbal and written warnings.
• Handle scheduling and staffing, including calling in associates during unexpected peaks.
• Participate in training programs, set goals, and follow up regularly.
• Assist in recruiting and training staff on store operations and procedures.
• Ensure compliance with company policies, procedures, and guidelines, including inventory and funds security.
• Perform duties of subordinates as needed.
• Communicate effectively with employees at all levels.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent, plus one year of relevant experience.
• Proven ability to generate sales results while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing for up to 100% of work time.
• Ability to work independently.