Assistant Store Manager FT

Lids; Jackson (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in retail is seeking a dedicated Store Supervisor who will generate sales, oversee associates, and manage daily store operations. The role requires excellent customer service skills and the ability to maintain store standards. This position is ideal for a candidate with a high school diploma and experience in retail supervision.

Qualifications

• At least one year of relevant experience is required.
• Must be able to generate sales and minimize losses.
• Ability to lift and handle heavy objects, and work independently.

Responsibilities

• Generate sales and maintain store cleanliness.
• Supervise associates and manage store operations.
• Control expenses and manage inventory accurately.

Skills

Sales Generation

Interpersonal Skills

Verbal Communication

Inventory Management

Education

High School Graduate or Equivalent

Tools

Computer Software Proficiency

Job description

General Description

Generate sales by providing excellent customer service and meeting or exceeding company objectives. Support associates with consistent, documented appraisals of their sales performance, offering feedback on strengths and opportunities. Adhere to visual guidelines, maintain store cleanliness, and present a professional appearance in line with the company dress code.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets according to retail policies.
• Assist in preparing store work schedules to ensure proper coverage within wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Complete timely and consistent product counts and maintain proper documentation in compliance with policies and legal requirements.
• Open and close the store as required, following operational procedures.

Additional Principle Duties and Responsibilities

Supervise Associates

• Act as Store Manager on duty when the manager is absent, handling scheduling issues and customer complaints.
• Manage store associates through training, goal setting, and follow-up.
• Administer progressive discipline, including verbal and written warnings in the manager's absence.
• Schedule and staff the store, including calling in associates during unexpected peaks.
• Participate in training programs, set goals, and follow up regularly.
• Assist in recruiting and training staff on store operations and procedures.
• Ensure compliance with company policies, safeguarding inventory, funds, and property.
• Perform subordinate duties as needed.
• Communicate effectively across all levels of the company.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent, with at least one year of relevant experience.
• Proven ability to generate sales and minimize loss.
• Strong interpersonal and verbal communication skills.
• Proficiency with computers and relevant software.
• Ability to lift up to 50 pounds, climb ladders, and work with hands overhead.
• Standing required for up to 100% of work time.
• Ability to work independently.

Education: High School Graduate or Equivalent

Reports To: [Position not specified]