Assistant Store Manager FT

Lids; Indianapolis (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading sports retailer where you can thrive in a fast-paced environment. As an Assistant Store Manager, you'll be pivotal in driving sales and providing exceptional customer service while managing store operations. This role offers the chance to develop your leadership skills, oversee store associates, and ensure a top-notch shopping experience for customers. With a commitment to growth and a vibrant company culture, this is an exciting opportunity for those passionate about sports and retail. Enjoy competitive pay, monthly bonuses, and a generous employee discount while contributing to a community that celebrates sports and fashion.

Benefits

40% Employee Discount

Monthly Store Sales Bonuses

Paid Time Off

Health Insurance

Vision Insurance

Dental Insurance

401(k) Plan

Qualifications

• High school diploma or equivalent plus one year relative experience.
• Strong ability to produce sales results while minimizing loss.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store associates and ensure adherence to company policies.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Inventory Management

Computer Skills

Lifting (up to 50 pounds)

Climbing Ladders

Ability to Work Unsupervised

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) Systems

Job description

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.

The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

General Position Summary

Generate Sales

1. Produce sales gains by providing customer service.
2. Meet or exceed Company Objectives in all individual statistics.
3. Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
4. Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
5. Maintain a professional appearance consistent with Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

1. Protect Company assets within guidelines of LIDS Retail policies.
2. Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
3. Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
4. Complete accurate product counts in a consistent and timely manner.
5. Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
6. Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Principal Duties and Responsibilities

Supervise Associates

1. Act as Store Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
2. Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
3. Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
4. Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
5. Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
6. Assist in recruiting and training store personnel on proper store operations and procedures.
7. Encourage store associates’ direct compliance with established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds, and property.
8. Perform work of subordinates as needed.
9. Communicate with employees at all levels of the company.
10. Other duties as assigned.

Job Required Knowledge & Skills

1. High school diploma or equivalent plus one year relative experience.
2. Established ability to produce sales results while minimizing loss.
3. Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
4. Ability to operate a computer, as well as maneuver relative software programs.
5. Ability to lift up to 50 pounds.
6. Ability to climb a ladder and work with hands overhead.
7. Standing required for up to 100% of the work time.
8. Ability to work unsupervised.

Preferred Job Required Knowledge & Skills

Assistant store managers can earn up to 45% above local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location. FT Assistant Store Managers are also eligible for monthly store sales bonuses and a 40% employee discount. Full-time employees are eligible for a full range of benefits including Paid Time Off, health, vision, dental, and 401(k).

Reports To

• Store Manager

EEO Statement:

Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants:

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application, please email us at [e-mail]. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking accommodation when applying for a career at Lids.

Req ID: 18656

Location: 16 - Castleton Square