Assistant Store Manager FT

Lids Inc; Greensburg (Westmoreland County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Store Manager to enhance customer experiences and drive sales in a dynamic retail environment. This role involves overseeing store operations, managing inventory, and leading a team to meet sales objectives. You will play a crucial part in maintaining store standards and ensuring compliance with company policies while providing exceptional service to customers. If you are a motivated individual with a passion for retail and a knack for leadership, this opportunity is perfect for you. Join a vibrant team where your contributions will help shape the store's success and foster a positive shopping experience for all customers.

Qualifications

• High school diploma or equivalent plus one year of relevant experience.
• Strong interpersonal skills and ability to communicate professionally.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Manage store inventory accurately and protect company assets.
• Assist in recruiting and training store personnel.

Skills

Customer Service

Sales Performance

Inventory Management

Interpersonal Skills

Computer Skills

Physical Ability (lifting, climbing)

Education

High School Diploma or Equivalent

Tools

Retail Management Software

Job description

Store # - Mall Name: 6694 - Westmoreland

Key Responsibilities

• Produce sales gains by providing excellent customer service.
• Meet or exceed company objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance, offering feedback on strengths and opportunities in line with company objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the company dress code policy.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets within guidelines of LIDS retail policies.
• Assist in preparing store work schedules that provide proper coverage and adhere to company guidelines for wage control.
• Manage store inventory accurately, including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts consistently and timely.
• Perform documentation and record keeping per LIDS retail policies, as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Duties

• Manage store associates using LIDS training programs, goal setting for sales and tasks, and regular follow-up when the store manager is absent.
• Administer progressive discipline steps, including verbal and written warnings, in the absence of the store manager.
• Responsible for scheduling and staffing the store, including calling in associates during unexpected peaks when the store manager is absent.
• Participate in LIDS training programs and adhere to set goals for sales and tasks.
• Assist in recruiting and training store personnel on proper operations and procedures.
• Encourage compliance with established company policies, procedures, and guidelines.
• Perform duties of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Proven ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear, professional manner.
• Ability to operate a computer and relevant software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Education

High School Graduate or Equivalent

Reports To

Thank you for your interest in Lids! You have applied for Assistant Store Manager FT opportunities in this geographical area. Open positions at specific locations are posted regularly on the Lids career site. We encourage you to apply to preferred locations directly.