Assistant Store Manager FT

Lids Inc; Dallas (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established retail leader is seeking a dedicated individual to join their team in a dynamic environment. This role focuses on enhancing customer experiences and driving sales while ensuring compliance with company policies and visual merchandising standards. You will have the opportunity to lead and develop store associates, manage inventory, and uphold the company's commitment to excellence. If you are passionate about retail and possess strong interpersonal skills, this position offers a chance to make a significant impact in a vibrant retail setting.

Qualifications

• High school diploma or equivalent with one year of relevant experience.
• Strong interpersonal skills and ability to communicate professionally.

Responsibilities

• Produce sales gains by providing exceptional customer service.
• Manage store associates and ensure adherence to company policies.

Skills

Customer Service

Sales Performance

Inventory Management

Interpersonal Skills

Computer Proficiency

Physical Stamina

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) Systems

Inventory Management Software

Job description

Store # - Mall Name: 5832 - Northpark Center

Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance. Support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules that provide proper store coverage within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Complete accurate product counts in a consistent and timely manner.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Duties

• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
• Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ compliance with established company policies, procedures, and guidelines including safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year of relevant experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.