Assistant Store Manager FT

Lids; Bayamón (PR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to enhance customer experiences and drive sales in a dynamic retail environment. This role emphasizes excellent customer service, effective inventory management, and team supervision. As you lead and motivate associates, you will ensure compliance with company policies while maintaining a professional store appearance. If you are passionate about retail and eager to contribute to a team-oriented atmosphere, this is the perfect opportunity for you to grow and make an impact.

Qualifications

• 1+ years of experience in retail management or sales.
• Strong ability to generate sales and manage inventory effectively.

Responsibilities

• Drive sales through exceptional customer service and adherence to company objectives.
• Manage store associates and ensure compliance with policies and procedures.

Skills

Customer Service

Sales Generation

Inventory Management

Communication Skills

Computer Proficiency

Training and Development

Education

High School Diploma or Equivalent

Job description

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General Description

• Produce sales gains by providing excellent customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisals of sales performance, offering feedback on strengths and opportunities in line with Company Objectives.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with the Company Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets according to LIDS Retail policies.
• Assist in preparing store work schedules that ensure proper coverage and wage control.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Perform accurate and timely product counts.
• Maintain proper documentation and record keeping per policies and legal requirements.
• Open and close the store as required, following procedures outlined in the Operations P&P Manual.

Additional Duties

Supervise Associates

• Act as Store Manager on duty in their absence for scheduling issues, customer complaints, etc.
• Manage store associates through training, goal setting, and follow-up when the Store Manager is not present.
• Handle disciplinary actions as needed.
• Assist in staffing and scheduling, including calling in associates for unexpected peaks.
• Participate in training programs and adhere to set goals.
• Assist in recruiting and training staff on store operations.
• Ensure compliance with policies, including inventory and property safekeeping.
• Perform subordinate work as needed.
• Communicate effectively across all levels of the company.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus at least one year of relevant experience.
• Proven ability to generate sales and minimize loss.
• Strong interpersonal and communication skills.
• Proficiency in computer operation and software.
• Ability to lift up to 50 pounds, climb ladders, and work with hands overhead.
• Standing for up to 100% of the work time.
• Ability to work independently.

Education

High School Graduate or Equivalent

Reports To

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail