Store # - Mall Name: 5429 - Wolfchase Galleria
Responsibilities
- Produce sales gains by providing customer service.
- Meet or exceed Company Objectives in all individual statistics.
- Provide consistent, documented appraisal of an associate’s sales performance, giving feedback on strengths and opportunities while aligning with Company Objectives.
- Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
- Maintain a professional appearance consistent with Company Dress Code Policy.
Principle Duties and Responsibilities
Control Expenses
- Protect Company assets within guidelines of LIDS Retail policies.
- Assist in preparation of store work schedules that provide proper store coverage and adhere to Company wage control guidelines.
- Manage store inventory accurately including receiving, transferring, completing price changes, and conducting product counts.
- Complete accurate product counts consistently and in a timely manner.
- Perform proper documentation and record keeping per LIDS Retail policies and applicable laws.
- Open and close the store as required, following procedures in the Operations P&P Manual.
Additional Duties
- Manage store associates through LIDS Training Programs, goal setting, and regular follow-ups when the Store Manager is absent.
- Administer progressive discipline steps, including verbal and written warnings, in the absence of the Store Manager.
- Schedule and staff the store, calling in associates during unexpected peaks when the Store Manager is not present.
- Participate in LIDS Training Programs, adhering to set goals and regular follow-ups.
- Assist in recruiting and training store personnel on proper store operations and procedures.
- Encourage compliance with established company policies, procedures, and guidelines regarding inventory, funds, and property safekeeping.
- Perform work of subordinates as needed.
- Communicate with employees at all levels of the company.
- Other duties as assigned.
Job Required Knowledge & Skills
- High school diploma or equivalent plus one year of relevant experience.
- Proven ability to produce sales results while minimizing loss.
- Strong interpersonal skills and ability to communicate verbally in a clear, professional manner.
- Ability to operate a computer and relevant software programs.
- Ability to lift up to 50 pounds.
- Ability to climb a ladder and work with hands overhead.
- Standing required for up to 100% of the work time.