Assistant Store Manager: Frontline Ops & Customer Lead

Dollar Tree, Inc.; Martinsburg (WV); On-site; USD 36,000 - 54,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Martinsburg, WV is seeking an Assistant Store Manager to support store operations, customer service, and team development.

The role involves assisting with day-to-day functions, supervising associates, and maintaining a safe, welcoming shopping environment. The position requires the ability to lift up to 55 lbs, strong communication skills, and experience in retail management or a related setting.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged goods, records (including payroll, scheduling, and cash deposits).
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to safety policies and ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Create a positive, safe, respectful environment with customers and staff.
• Maintain cleanliness of the store, restock bathrooms, sweep and mop floors, take out trash, and keep areas neat.
• Other duties as assigned.

Skills

Communication

Teamwork

Written skills

Customer service

Problem solving

Interpersonal skills

Reading directives

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Martinsburg, WV is seeking an Assistant Store Manager to support store operations, customer service, and team development.

The role involves assisting with day-to-day functions, supervising associates, and maintaining a safe, welcoming shopping environment. The position requires the ability to lift up to 55 lbs, strong communication skills, and experience in retail management or a related setting.