Assistant Store Manager - Food Service & Ops

Perez-Hermanos; Cayey (PR); On-site; USD 35,000 - 39,000; Full time

Job summary

Perez-Hermanos is seeking an Assistant Manager for Cayey, PR. This full-time role supports the Store Manager in daily operations, ensuring excellent customer service, quality, and safety standards across the store in San Juan and Cayey.

The position requires 1–2 years in supervisory roles within food retail, strong leadership, and good communication. Weekend and holiday availability is expected, with a focus on inventory, schedules, and performance coaching.

Qualifications

• High school diploma or equivalent; a degree in business administration or hospitality is preferred.
• 1-2 years in supervisory or leadership roles in restaurants or food retail.
• Basic knowledge of inventory control, cash handling, and customer service.
• Strong communication, leadership, and conflict resolution skills.
• Availability to work weekends, holidays, and rotating shifts.
• Basic computer literacy and POS systems experience.

Responsibilities

• Assist the Store Manager in supervising and coordinating store staff activities.
• Ensure proper store opening and closing procedures are followed.
• Supervise the preparation, presentation, and quality of food and beverages.
• Ensure compliance with hygiene, food handling, and occupational safety standards.
• Assist in managing inventories, controlling waste, and placing supplier orders.
• Handle customer service situations, resolving complaints or incidents professionally.
• Monitor employee performance and support ongoing staff training.
• Assist in creating work schedules, tracking attendance, and preparing sales reports.
• Act as Store Manager in his/her absence to ensure operational continuity.
• Ensure compliance with internal policies and uphold the company's corporate image.

Skills

Leadership

Communication

Customer service

Staff supervision

Conflict resolution

Education

High school diploma or equivalent

Tools

POS systems

Job description

Perez-Hermanos is seeking an Assistant Manager for Cayey, PR. This full-time role supports the Store Manager in daily operations, ensuring excellent customer service, quality, and safety standards across the store in San Juan and Cayey.

The position requires 1–2 years in supervisory roles within food retail, strong leadership, and good communication. Weekend and holiday availability is expected, with a focus on inventory, schedules, and performance coaching.