ASSISTANT MANAGER

Perez-Hermanos; Cayey (PR); On-site; USD 35,000 - 39,000; Full time

Job summary

Perez-Hermanos is seeking an Assistant Manager for Cayey, PR. This full-time role supports the Store Manager in daily operations, ensuring excellent customer service, quality, and safety standards across the store in San Juan and Cayey.

The position requires 1–2 years in supervisory roles within food retail, strong leadership, and good communication. Weekend and holiday availability is expected, with a focus on inventory, schedules, and performance coaching.

Qualifications

• High school diploma or equivalent; a degree in business administration or hospitality is preferred.
• 1-2 years in supervisory or leadership roles in restaurants or food retail.
• Basic knowledge of inventory control, cash handling, and customer service.
• Strong communication, leadership, and conflict resolution skills.
• Availability to work weekends, holidays, and rotating shifts.
• Basic computer literacy and POS systems experience.

Responsibilities

• Assist the Store Manager in supervising and coordinating store staff activities.
• Ensure proper store opening and closing procedures are followed.
• Supervise the preparation, presentation, and quality of food and beverages.
• Ensure compliance with hygiene, food handling, and occupational safety standards.
• Assist in managing inventories, controlling waste, and placing supplier orders.
• Handle customer service situations, resolving complaints or incidents professionally.
• Monitor employee performance and support ongoing staff training.
• Assist in creating work schedules, tracking attendance, and preparing sales reports.
• Act as Store Manager in his/her absence to ensure operational continuity.
• Ensure compliance with internal policies and uphold the company's corporate image.

Skills

Leadership

Communication

Customer service

Staff supervision

Conflict resolution

Education

High school diploma or equivalent

Tools

POS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ASSISTANT MANAGER

Full Time ASSISTANT MANAGER CAYEY, PR, US

4 days ago Requisition ID: 1028

Salary Range: $35,000.00 To $39,000.00 Annually

Job Description: Assistant Store Manager

Reports to: Store Manager
Location: San Juan and Cayey
Position Type: Full-time / Exempt

Position Purpose

Support the Store Manager in the daily administration of operations, ensuring exceptional customer service, adherence to quality, hygiene, and food safety standards, as well as efficiency in staff management, inventory control, and sales performance.

Key Duties and Responsibilities

Assist the Store Manager in supervising and coordinating store staff activities.

Ensure proper store opening and closing procedures are followed.

Supervise the preparation, presentation, and quality of food and beverages.

Ensure compliance with hygiene, food handling, and occupational safety standards.

Assist in managing inventories, controlling waste, and placing supplier orders.

Handle customer service situations, resolving complaints or incidents professionally.

Monitor employee performance and support ongoing staff training.

Assist in creating work schedules, tracking attendance, and preparing sales reports.

Act as Store Manager in his/her absence to ensure operational continuity.

Ensure compliance with internal policies and uphold the company's corporate image.

Job Requirements

High school diploma or equivalent (associate or bachelor's degree in business administration, Hospitality, or related field preferred).

Minimum of 1-2 years of experience in supervisory or leadership roles within restaurants, cafés, or food retail environments.

Basic knowledge of inventory control, cash handling, and customer service.

Strong communication, leadership, and conflict resolution skills.

Availability to work weekends, holidays, and rotating shifts.

Basic computer literacy and experience with POS (Point of Sale) systems.