Assistant Store Manager - Fashion & Customer Experience

Lovisa; Tysons (VA); On-site; USD 46,000 - 66,000; Full time

Job summary

Lovisa in Tysons, VA seeks an Assistant Store Manager to help lead our fashion-forward retail team, delivering exceptional customer experiences while supporting daily operations and achieving sales goals.

You will coach associates, assist with scheduling and payroll, manage inventory, and uphold visual standards while acting as a brand ambassador in-store and in the community. The role requires flexibility, strong communication, and a passion for fashion.

Qualifications

• 2+ years of retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing protocols and other operational procedures.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor and maintain shrink prevention measures.
• Ensure store meets visual merchandising standards.
• Create an engaging shopping environment.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead team in delivering personalized service.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.
• Ensure compliance with company policies and procedures.
• Assist with loss prevention initiatives.

Skills

Retail management

Problem-solving

Interpersonal skills

Leadership

Fashion knowledge

Time management

Flexibility

Brand ambassador

Job description

Lovisa in Tysons, VA seeks an Assistant Store Manager to help lead our fashion-forward retail team, delivering exceptional customer experiences while supporting daily operations and achieving sales goals.

You will coach associates, assist with scheduling and payroll, manage inventory, and uphold visual standards while acting as a brand ambassador in-store and in the community. The role requires flexibility, strong communication, and a passion for fashion.