Assistant Store Manager — Fashion & Client Experience

SMCP NORTH AMERICA (US, CANADA); San Diego (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe

Cell phone contribution

Health insurance

Dental insurance

Life insurance

Disability coverage

401(k)

Paid time off

Paid parental leave

Pet benefits

Employee Assistance Program (EAP)

MAVEN Family Planning

Job summary

SMCP's Bloomingdale's in Fashion Valley, California, seeks an Assistant Store Manager to lead a team, deliver elevated client experiences, coach staff, and drive sales. You’ll partner with the Store Manager to ensure smooth operations, high service standards, and a stylish, welcoming environment.

This role emphasizes personal selling, wardrobing and clienteling, team development, and adherence to brand guidelines, with a competitive compensation structure including base pay, commissions, and

Qualifications

• 2+ years of prior supervisory experience in a client-focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem-solver with a track record of setting and achieving goals.
• Team-oriented leader who fosters a positive and motivating workplace.
• Resourceful in building client relationships and attracting new talent.
• Flexible availability, including evenings, weekends, and holidays, is required.
• Aligned with SMCP’s core values and dedicated to growing within the brand.

Responsibilities

• Exemplify exceptional client service by acting as the boutique's primary "host".
• Ensure each client receives a personalized and memorable shopping experience.
• Use selling tools effectively to enhance client engagement and satisfaction.
• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).
• Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.
• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
• Foster a culture of trust, collaboration, and continuous improvement within the team.
• Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns.
• Support visual merchandising initiatives, ensuring compliance with brand guidelines.
• Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.

Job description

SMCP's Bloomingdale's in Fashion Valley, California, seeks an Assistant Store Manager to lead a team, deliver elevated client experiences, coach staff, and drive sales. You’ll partner with the Store Manager to ensure smooth operations, high service standards, and a stylish, welcoming environment.

This role emphasizes personal selling, wardrobing and clienteling, team development, and adherence to brand guidelines, with a competitive compensation structure including base pay, commissions, and