Assistant Store Manager — Elevate Service & Team Growth

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; Village of Garden City (NY); Sur place; USD 37 000 - 44 000; Plein temps

Avantages offerts par ce poste

Shopping discount

Seasonal wardrobe

Cell phone contribution

Health insurance

Dental coverage

Life insurance

Disability coverage

401(k) match

Paid time off

Parental leave

Pet benefits

EAP

Family planning support

Résumé du poste

SMCP is seeking an Assistant Store Manager for our Bloomingdale’s location in Garden City, NY. You will lead by example, coach a team, and drive an elevat ed client experience on the sales floor and behind the scenes.

You’ll supervise, train, and develop staff, ensuring exceptional service, visual standards, and smooth operations while meeting KPIs and sales goals. Join SMCP’s Parisian-inspired, sustainability-focused brand family.

Qualifications

• 2+ years of prior supervisory experience in a client-focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem-solver with a track record of setting and achieving goals.
• Team-oriented leader who fosters a positive and motivating workplace.
• Resourceful in building client relationships and attracting new talent.
• Flexible availability, including evenings, weekends, and holidays, is required.
• Aligned with SMCP’s core values and dedicated to growing within the brand.

Responsabilités

• Exemplify exceptional client service by acting as the boutique's primary "host".
• Ensure each client receives a personalized and memorable shopping experience.
• Use selling tools effectively to enhance client engagement and satisfaction.
• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
• Mentor and motivate the team to achieve and exceed KPIs.
• Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.
• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
• Foster a culture of trust, collaboration, and continuous improvement within the team.
• Act as Manager on Duty, addressing and resolving client concerns.
• Support visual merchandising initiatives, ensuring brand guideline compliance.
• Maintain a visually appealing boutique reflecting brand aesthetics.

Connaissances

Leadership

Coaching

Client service

Communication

Sales driven

Description du poste

SMCP is seeking an Assistant Store Manager for our Bloomingdale’s location in Garden City, NY. You will lead by example, coach a team, and drive an elevat ed client experience on the sales floor and behind the scenes.

You’ll supervise, train, and develop staff, ensuring exceptional service, visual standards, and smooth operations while meeting KPIs and sales goals. Join SMCP’s Parisian-inspired, sustainability-focused brand family.