Morgan Memorial Goodwill Industries' mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.
Position: Assistant Store Manager
Full Time
SUMMARY:
This position is responsible for assisting the store manager in maintaining and supervising a well-organized and efficient store that creates an enjoyable shopping environment for customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides direction and supervision of employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers using established policies and procedures.
- Opens and closes the store at the proper times and performs mid-shift duties.
- Knows budgeted sales quotas and assists the manager in achieving those goals by completing daily budget sheets, pushing and pulling inventory, and accurately pricing high-end merchandise, offering excellent customer service, and ensuring the store opens on time and is kept clean.
- Builds and maintains a motivated and efficiently trained sales staff. Informs staff of promotions, policies, and procedures. Trains and evaluates employee performance. Provides performance feedback to Store Manager.
- Completes weekly/daily sales reports, upkeeps inventory, orders stock, maintains sales log, processes staff payroll, schedules personnel, and tallies money daily.
- Displays and merchandises stock in order to create an appealing and conducive selling environment.
- Manages customer complaints regarding salespeople, merchandise, and/or store policy in a tactful and efficient manner.
- Performs work activities of subordinates, such as cleaning and organizing racks and displays and selling merchandise.
- Works with program staff to provide a rewarding and effective training experience for program participants. Schedules daily tasks, evaluates performance, and makes recommendations to program coordinator.
- Knowledgeable of all policies and procedures and assures compliance.
- Performs other duties as assigned.
QUALIFICATION REQUIREMENTS:
- Position requires a high school diploma or equivalent, a minimum of 3 years of retail sales experience, and a minimum of 2 years supervisory experience.
- Must have strong leadership skills and be able to train, develop, and motivate staff. Must have good team-building skills.
- Must be able to drive sales and have a strong customer focus.
- Incumbent must be able to work with a diverse group of customers and staff, and with individuals with disabilities.
- Incumbent must also have the ability to determine when to direct a problem situation to a supervisor.
- Requires acceptable results of CORI check according to Goodwill policy and requirements.
PHYSICAL DEMANDS:
- While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, and talk and hear.
- The employee is frequently required to move racks, bins, and stock, and must lift and/or move up to 10 pounds frequently and up to 25 pounds occasionally.
- Specific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors, and the ability to adjust vision to bring objects into focus.
- Position requires standing for long periods of time.
WORK ENVIRONMENT:
- The position is located in a normal retail store environment with frequent contact with the general public.
- The noise level is typically moderate.
- The incumbent is frequently exposed to dust in the store environment.
- The incumbent may at times be required to travel to another store location.
Some of our benefits include:
- Vacation & Sick Time Accrual
- Paid Holidays
- Tuition Reimbursement
- Retirement Account Match
- Flexible Spending Accounts
- Store Discount
- Employee Assistance Program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.