Assistant Store Manager: Elevate Operations & Service

Family Dollar; North Charleston (SC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in North Charleston, SC is seeking an Assistant Store Manager to support daily store operations, deliver excellent customer service, and foster team development.

Responsibilities include assisting with store functions, organizing merchandise, handling opening/closing duties, and ensuring store standards and safety guidelines are followed. The role emphasizes leadership of Store Associates and a positive store environment.

Qualifications

• High school diploma or equivalent is preferred.
• Ability to read and explain operational directives.
• Experience in retail or store operations is a plus.
• Strong communication and customer service focus.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of storefront fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Written skills

Teamwork

Problem solving

Customer service

Education

High school diploma or equivalent

Job description

Family Dollar in North Charleston, SC is seeking an Assistant Store Manager to support daily store operations, deliver excellent customer service, and foster team development.

Responsibilities include assisting with store functions, organizing merchandise, handling opening/closing duties, and ensuring store standards and safety guidelines are followed. The role emphasizes leadership of Store Associates and a positive store environment.