Assistant Store Manager: Drive Team & Customer Experience

Colonial Group; Newark, Northern (DE, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Dry Goods in Newark, DE is seeking an Assistant Store Manager to support the store manager in motivating associates and driving customer-focused service. You will help create personal style for customers through product knowledge and a welcoming store environment.

You will coach staff, develop sales, and ensure smooth store operations, including scheduling and day-to-day tasks. The role offers opportunities for advancement within the company and a focus on team development.

Qualifications

• Experience in retail management or supervisory role.
• Strong leadership and coaching abilities.
• Excellent customer service and relationship-building skills.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow store business
• Execute all duties of a sales associate and achieve individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet store goals
• Develop and implement solutions to solve customer problems and store needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Dry Goods in Newark, DE is seeking an Assistant Store Manager to support the store manager in motivating associates and driving customer-focused service. You will help create personal style for customers through product knowledge and a welcoming store environment.

You will coach staff, develop sales, and ensure smooth store operations, including scheduling and day-to-day tasks. The role offers opportunities for advancement within the company and a focus on team development.