Assistant Store Manager - Dallas Boutique

Gianvito Rossi; Dallas (TX); On-site; USD 48,000 - 70,000; Full time

Job summary

Gianvito Rossi's Dallas Boutique is seeking an Assistant Store Manager to support the Store Manager in driving sales, delivering a refined luxury client experience, and upholding the brand's elevated standards.

You will lead on the floor, coach a team, develop client relationships through clienteling, manage daily operations, and contribute to inventory, events, and reporting.

Qualifications

• 3+ years in luxury or premium retail sales.
• Supervisory or leadership experience preferred.
• Proven ability to achieve and exceed sales goals.
• Strong clienteling, communication and organizational skills.

Responsibilities

• Drive store sales by actively engaging with clients and exceeding goals.
• Deliver a personalized, elevated client experience consistent with the brand.
• Develop relationships through clienteling and CRM activities.
• Support team with daily, monthly, and annual sales targets.
• Coach and motivate Sales Associates to support performance.
• Lead the floor in Store Manager’s absence and ensure service standards.

Skills

Leadership

Clienteling

Sales targets

Communication

Organization

Tools

POS systems

CRM platforms

Microsoft Office

Job description

Gianvito Rossi founded his Maison in Milan in 2006, where he has been presenting his collections ever since, while still sinking the firm roots of artisanal excellence in San Mauro Pascoli in Emilia-Romagna, one of the most renowned regions in Italy for the production of luxury footwear.

With its strong attention to quality, contemporary vision and less-is-more aesthetic, the Italian luxury brand immediately established itself as a key player on the global accessories’ scene.

Quintessence of Italian craftsmanship and innovation merged together, Gianvito Rossi styles are feminine, sophisticated and modern. At once timely and timeless, each one is made unique by considered design and perfect proportions, that elongate the silhouette, enhance the female figure and bestow an empowering attitude.

Gianvito Rossi has opened exclusive stores in strategic locations all around the world, such as Milan, Rome, Paris, Monte Carlo, London, New York, Dallas, Miami, Hong Kong, Beijing, Tokyo, Seoul, Dubai, Doha.

In 2023 Richemont acquires a controlling stake in Gianvito Rossi starting a partnership with its founder.

Position Overview

For our Boutique located in Dallas we are looking for an Assistant Store Manager to support the Store Manager in driving sales performance, delivering an exceptional luxury client experience, and maintaining the highest standards of store operations.

The Assistant Store Manager will serve as a key leader on the sales floor, supporting the team in achieving business objectives while actively developing client relationships and representing the Gianvito Rossi brand with professionalism and sophistication.

Key Responsibilities

• Drive individual and store sales performance by actively engaging with clients and identifying opportunities to exceed sales goals.
• Deliver a personalized, elevated client experience consistent with Gianvito Rossi’s luxury standards.
• Develop and maintain strong relationships with new and existing clients through clienteling, follow-up, and CRM activities.
• Support the team in achieving daily, monthly, and annual sales targets.
• Monitor sales performance and identify opportunities to improve results.
• Assist with VIP appointments, special events, and client outreach initiatives.
• Maintain strong knowledge of Gianvito Rossi collections, products, craftsmanship, and brand history.
• Support the Store Manager in leading, coaching, and motivating the sales team.
• Lead the sales floor in the Store Manager’s absence, ensuring consistent service and operational standards.
• Assist with onboarding and training new team members.
• Provide ongoing coaching and feedback to Sales Associates to support individual development and performance.
• Promote teamwork, accountability, and a positive store environment.
• Help communicate company initiatives, product information, and sales priorities to the team.

Store Operations

• Support daily opening and closing procedures and ensure compliance with company policies.
• Assist with inventory management, stock transfers, receiving, replenishment, and stock organization.
• Partner with the Operations team to maintain inventory accuracy and efficient stockroom organization.
• Ensure visual merchandising and store presentation meet Gianvito Rossi standards.
• Support POS transactions, client orders, returns, exchanges, and other sales-related operational needs.
• Assist with loss prevention and maintain a secure retail environment.
• Ensure company policies and procedures are consistently followed.

Administration & Reporting

• Assist the Store Manager with daily business reporting and sales analysis.
• Monitor KPIs, including sales, conversion, average transaction value, units per transaction, and clienteling activity.
• Communicate sales-floor observations, client feedback, and operational concerns to the Store Manager.
• Assist with scheduling and staffing needs to ensure appropriate sales-floor coverage.
• Maintain accurate records and complete required administrative tasks.

Qualifications

• 3+ years of experience in luxury, contemporary, or premium retail sales, preferably within footwear or fashion.
• Previous supervisory, keyholder, or leadership experience strongly preferred.
• Proven ability to achieve and exceed sales goals.
• Strong clienteling and relationship-building skills.
• Excellent communication, interpersonal, and organizational skills.
• Strong understanding of luxury customer service and selling techniques.
• Ability to lead and motivate a team in a fast-paced retail environment.
• Strong attention to detail and ability to manage multiple priorities.
• Proficiency with POS systems, CRM platforms, and Microsoft Office.
• Flexible availability, including weekends, evenings, and holidays as required.

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to lift and move merchandise and supplies as required.Ability to work in a fast-paced retail environment and maintain a high level of customer service.Location and physical demands: 8687 N. CENTRAL EXPY #1314 DALLAS, TX 75225Ability to lift up to 20 lbs.

  Gianvito Rossi is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are made without regard to legally protected characteristics in accordance with applicable federal, state, and local laws.