Assistant Store Manager: Customer Ops & Growth

Egreenservices; Pierre (SD); Remote; USD 67,000 - 104,000; Full time

Job summary

Dropbox is seeking an Assistant Store Manager in Pierre, SD to translate vague directives into measurable tasks and to lead customer service with practical execution. You will craft the runbook for the next hire and anticipate customer needs while balancing scheduling and logistics for the team.

Ideal candidate has about 7 years of experience and a tinkerer’s edge, with willingness to relocate or work remotely as needed.

Qualifications

• Willingness to commute to Pierre, SD or work flexibly as needed.
• Growth mindset that treats feedback as fuel, not threat.
• Hands-on Strategic Planning experience that survives a whiteboard interview.
• Willingness to relocate to Pierre, SD, or to make remote work.

Responsibilities

• Turn a vague full-time mandate into work Dropbox can measure.
• Write the Customer Service runbook the next hire wishes they had.
• Read between the lines of what Pierre customers actually need.
• Catch the Negotiation regression a tired reviewer would miss.
• Keep skills current through ongoing training and self-directed learning.
• Coordinate scheduling, resources, and logistics for assigned tasks.

Job description

Dropbox is seeking an Assistant Store Manager in Pierre, SD to translate vague directives into measurable tasks and to lead customer service with practical execution. You will craft the runbook for the next hire and anticipate customer needs while balancing scheduling and logistics for the team.

Ideal candidate has about 7 years of experience and a tinkerer’s edge, with willingness to relocate or work remotely as needed.