Assistant Store Manager — Customer-First Ops Leader

Confidential; Port Clinton (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Confidential is seeking an Assistant Store Manager in Port Clinton, OH to support store operations with a customer-first focus. You will work under the Store Manager to supervise staff, manage merchandise presentation, handle deposits, and ensure store profitability while protecting assets.

Responsibilities include opening/closing the store, training employees, following inventory controls, implementing planograms, and maintaining cash accuracy and security procedures.

Qualifications

• Experience leading customer service teams.
• Ability to train and supervise retail staff.
• Familiarity with cashier operations and loss prevention.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Staff supervision

Cash register operations

Merchandise presentation

Tools

Cash register systems

Job description

Confidential is seeking an Assistant Store Manager in Port Clinton, OH to support store operations with a customer-first focus. You will work under the Store Manager to supervise staff, manage merchandise presentation, handle deposits, and ensure store profitability while protecting assets.

Responsibilities include opening/closing the store, training employees, following inventory controls, implementing planograms, and maintaining cash accuracy and security procedures.