Assistant Store Manager – Customer-First Store Ops

Confidential; Conneaut Lake (Crawford County); On-site; USD 42,000 - 54,000; Full time

Job summary

Confidential is seeking an Assistant Store Manager to help run a clean, customer-first store under the direction of the Store Manager. The role includes supervising staff, handling cashier duties, and ensuring accurate merchandising and inventory processes.

The candidate will participate in scheduling, training, safety meetings, and adherence to company policies, while protecting assets and reducing losses. This position supports store operations and profitability.

Qualifications

• Customer-service leadership is required.
• Experience supervising store staff and cashiers.
• Ability to train employees and follow store policies.
• Familiarity with merchandising, inventory, and planograms.
• Attention to cash control and loss prevention.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Cash handling

Staff supervision

Training employees

Planograms

Inventory control

Financial accuracy

Store operations

Job description

Confidential is seeking an Assistant Store Manager to help run a clean, customer-first store under the direction of the Store Manager. The role includes supervising staff, handling cashier duties, and ensuring accurate merchandising and inventory processes.

The candidate will participate in scheduling, training, safety meetings, and adherence to company policies, while protecting assets and reducing losses. This position supports store operations and profitability.