Assistant Store Manager: Customer-First Leader & Merch Ops

Dollar General Corporation; Dubuque (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer-first store and supervise staff under the Store Manager’s direction. The role includes cashiering, merchandise presentation, and daily deposits to safeguard assets and maximize profitability.

You will assist with scheduling, training, and safety meetings, while ensuring adherence to policies. The position emphasizes loss prevention, accurate inventory, and strong customer service in a fast-paced

Qualifications

• High school diploma or equivalent strongly preferred.
• 1 year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Cash handling

Communication

Problem solving

Organizational skills

Math calculations

Cashier duties

Reading comprehension

Bank deposits

Education

High school diploma or equivalent

Tools

POS system

Bank deposit procedures

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer-first store and supervise staff under the Store Manager’s direction. The role includes cashiering, merchandise presentation, and daily deposits to safeguard assets and maximize profitability.

You will assist with scheduling, training, and safety meetings, while ensuring adherence to policies. The position emphasizes loss prevention, accurate inventory, and strong customer service in a fast-paced