Assistant Store Manager: Customer Experience & Ops Lead

Dollar Tree Stores INC; Southaven (MS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Southaven, MS seeks an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with daily activities, organize merchandise, and help maintain a welcoming, safe shopping environment. Responsibilities include opening/closing procedures, supervising associates, enforcing policies, and assisting with payroll, scheduling, and loss prevention.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks as needed.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service and organizational skills are required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process directives and communications related to store activities.
• Maintain promotional fixtures and displays.
• Assist in payroll, scheduling, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines and ensure staff follow them.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain store cleanliness including bathrooms, floors, and general areas.

Skills

Communication

Interpersonal skills

Team leadership

Customer service

Written skills

Education

High school diploma or equivalent

Tools

POS systems

Inventory management

Job description

Dollar Tree, Inc. in Southaven, MS seeks an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with daily activities, organize merchandise, and help maintain a welcoming, safe shopping environment. Responsibilities include opening/closing procedures, supervising associates, enforcing policies, and assisting with payroll, scheduling, and loss prevention.