Assistant Store Manager: Lead Retail Ops & Growth

O'Reilly Auto Parts; Westfield (MA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer is seeking an Assistant Store Manager in Westfield, Massachusetts. The successful candidate will lead store operations, supervise customer service, and assist with team management. Key qualifications include Sales Specialist Training, Assistant Manager Certification, and desired ASE Certification. This role also offers competitive compensation and a comprehensive benefits package including medical insurance, 401k plan, and opportunities for career growth.

Qualifications

• Sales Specialist Training, Assistant Manager Certification and RSS Certification are required.
• Certified Parts Professional Certification and ASE Certification are desired.

Responsibilities

• Lead the store team in providing excellent customer service.
• Supervise service levels and ensure execution on customer service programs.
• Assist in hiring, scheduling, and evaluating candidates.
• Process customer returns and exchanges efficiently.
• Perform all store opening and closing duties.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages (Spanish highly desired)

Job description

A leading auto parts retailer is seeking an Assistant Store Manager in Westfield, Massachusetts. The successful candidate will lead store operations, supervise customer service, and assist with team management. Key qualifications include Sales Specialist Training, Assistant Manager Certification, and desired ASE Certification. This role also offers competitive compensation and a comprehensive benefits package including medical insurance, 401k plan, and opportunities for career growth.