Assistant Store Manager - Customer Experience

PetSmart Charities; Pooler (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager, where your leadership will shape the customer experience. This role involves overseeing daily operations, managing a passionate team, and ensuring a safe and welcoming environment for pets and their owners. With a focus on exceptional service and sales growth, you will play a crucial part in fostering a culture of care and support. Enjoy benefits like weekly pay, health coverage, and opportunities for career advancement while making a meaningful impact in the lives of pets and their families every day.

Benefits

Weekly Pay

Health Benefits

401k

Discounts

Tuition Assistance

Career Growth Opportunities

Qualifications

• 3-5 years of retail leadership experience required.
• Strong communication and organizational skills are essential.

Responsibilities

• Lead and develop store associates to enhance customer experience.
• Manage store operations, including financials and compliance.

Skills

Retail Leadership

Communication Skills

Organizational Skills

Customer Service

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Point of Sale (POS) Systems

Inventory Management Software

Job description

Assistant Store Manager - Customer Experience

Join us as an Assistant Store Manager - Customer Experience at PetSmart Charities. Be part of a passionate team dedicated to caring for pets and their families.

About the Role

The Assistant Store Manager will lead the store's customer experience, oversee daily operations, and support a team of associates to deliver exceptional service. Responsibilities include staff management, ensuring store standards, managing pet safety, and driving sales growth.

Key Responsibilities

• Lead and develop store associates, including recruiting, coaching, and performance management.
• Ensure a safe environment for pets and staff, adhering to all policies and procedures.
• Enhance the pet parent experience through excellent service and store environment.
• Manage store operations, including financials, inventory, and compliance.

Qualifications

• 3-5 years of retail leadership or similar experience.
• Full-time availability, including evenings, weekends, and holidays.
• Strong communication, organizational, and computer skills.

Benefits

• Weekly pay, health benefits, 401k, discounts, tuition assistance, and career growth opportunities.

Join Our Team

Become part of a company that cares deeply about pets and people. Apply now to make a meaningful impact every day!