Assistant Store Manager - Customer Experience

PetSmart Charities; North Charleston (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading company as an Assistant Store Manager - Customer Experience, where you'll inspire your team to deliver exceptional service and uphold store standards while driving business growth. This role involves managing daily operations, supporting staff development, and ensuring a welcoming environment for pets and customers. If you're passionate about pets and leadership, apply now!

Benefits

Competitive Pay

Health Insurance

401(k)

Tuition Assistance

Associate Discounts

Career Development Opportunities

Qualifications

• 3-5 years of retail or customer service leadership experience.
• Full-time availability, including evenings, weekends, and holidays.

Responsibilities

• Lead and motivate team members to achieve store goals.
• Oversee daily store operations, including inventory management.
• Support community engagement initiatives such as pet adoptions.

Skills

Communication

Organizational

Problem Solving

Tools

Basic Computer Applications

Job description

Assistant Store Manager - Customer Experience

Join us as an Assistant Store Manager - Customer Experience at PetSmart Charities and help us make a difference in the lives of pets and their families.

About the Role

As an Assistant Store Manager, you will lead and inspire your team to deliver exceptional pet and customer service, uphold store standards, and drive business growth. You will be responsible for managing daily operations, supporting staff development, and ensuring a safe, welcoming environment for pets and customers alike.

Key Responsibilities

• Lead and motivate team members to achieve store goals and provide outstanding customer service.
• Assist in hiring, training, coaching, and performance evaluations of staff.
• Ensure store compliance with company policies, safety standards, and ethical practices.
• Oversee daily store operations, including inventory management, sales, and customer interactions.
• Support community engagement initiatives such as pet adoptions and store events.

Qualifications

• 3-5 years of retail or customer service leadership experience.
• Full-time availability, including evenings, weekends, and holidays.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in basic computer applications.

Benefits

• Competitive pay and weekly wages.
• Health insurance, 401(k), and tuition assistance.
• Associate discounts and career development opportunities.

Join Our Team

If you are passionate about pets and leading teams to success, we invite you to apply and become part of our mission to do Anything for Pets and the people who love them. Apply now!