Assistant Store Manager - Chico's

Chico's FAS, Inc.; Woodbridge (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Chico's FAS, Inc. is seeking an Assistant Store Manager to support store operations and enhance customer experiences at their Woodbridge location. This role involves managing sales strategies, leading a team, and ensuring compliance with operational standards. Ideal candidates will have retail management experience and strong leadership skills.

Qualifications

• 2+ years retail management experience preferred.
• Excellent communication skills.
• Strong organizational and multitasking skills.

Responsibilities

• Support Store Manager in sales operations and team management.
• Analyze sales reports and execute business strategies.
• Train and coach team in product knowledge and sales techniques.

Skills

Communication

Customer Service

Sales Leadership

Organizational Skills

Team Building

Education

High School diploma or equivalent

Job description

Join to apply for the Assistant Store Manager - Chico's role at Chico's FAS, Inc.

Come lead with us at 2700 Potomac Mills Circle Unit 836, Woodbridge, VA

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

Position Objective

The Assistant Store Manager supports the Store Manager in promoting a customer and product-focused sales culture, managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Performance Culture

• Analyze sales reports and KPIs to determine business needs; execute in-store business and sales strategies in partnership with the Store Manager.
• Establish and communicate clear expectations; hold store team and themselves accountable for achieving brand, performance, and behavior standards.
• Control payroll and supply budgets.
• Oversee operational activities such as scheduling, inventory, opening/closing duties, payroll accuracy, and merchandise flow.
• Perform financial activities including cash handling, price changes, and register transactions in accordance with policy.
• Ensure compliance with laws, loss prevention policies, and operating procedures; conduct associate training on controls.
• Manage inventory receipt/dispatch, replenishment, and physical inventories.
• Maintain visual presentation, organization, and facility standards.
• Develop a high-performance culture, motivating sales team to meet sales and productivity goals.
• Train and coach team in product knowledge and sales techniques.

Building High Performing Teams

• Motivate and inspire the team, fostering shared vision and core values.
• Promote inclusive, collaborative problem-solving.
• Communicate effectively to lead positive change.
• Seek personal development and feedback to enhance leadership skills.

Customer Experience

• Promote MAPS principles, offering a cohesive omni-channel experience.
• Utilize sales techniques and product knowledge to assist customers.
• Resolve customer concerns promptly.
• Ensure efficient register operations and adherence to policies.
• Maintain customer communication through loyalty programs and sign-ups.

Talent

• Assist in recruiting, hiring, and developing a high-performing team.
• Implement and follow up on training programs.
• Assess performance and provide coaching.
• Resolve HR issues effectively and timely.
• Drive engagement through recognition and rewards.
• Adhere to employment policies.

Qualifications

• High School diploma or equivalent
• 2+ years retail management experience preferred
• Must be 18 or older
• Excellent communication skills
• Ability to learn company technology
• Proven customer service and sales leadership skills
• Strong organizational and multitasking skills
• Leadership and team-building abilities
• Knowledge of store operations
• Flexible schedule, including nights, weekends, and holidays

Physical Requirements

• Constant walking/standing (67-100%)
• Occasional lifting up to 50 lbs. (1-33%)
• Frequent climbing (34-66%)

We are always accepting applications for top talent. You may apply at any time; some duties may vary by brand. Accommodation is available for applicants with disabilities. For assistance, contact your local Store Manager.

1147 Potomac Mills

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, age, gender, disability, or other protected categories.