Assistant Store Manager - Chico's

Chico's; Flowood (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Store Manager to join their vibrant team. In this role, you will support the Store Manager in fostering a customer-centric sales culture, ensuring operational excellence, and driving team performance. This position offers the opportunity to develop leadership skills while working in a fast-paced retail environment that values individuality and creativity. If you are passionate about retail and enjoy inspiring others, this is the perfect opportunity to grow your career in a supportive and inclusive atmosphere.

Qualifications

• 2+ years of retail management experience preferred.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Support the Store Manager in managing sales operations and human resources.
• Motivate and develop the sales team to achieve performance goals.

Skills

Customer Service

Sales Leadership

Communication Skills

Organizational Skills

Multitasking

Team Building

Problem-Solving

Education

High School Diploma or Equivalent

Retail Management Experience

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in promoting a customer and product-focused sales culture, aligning with our values and guiding principles. Responsibilities include managing sales operations, asset protection, and human resources to ensure a great customer experience and maximum profitability. We love what we do and believe our teams are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs to determine business needs; collaborate with Store Manager to execute sales strategies.
• Establish and communicate expectations; hold team accountable for brand, performance, and behavior standards.
• Control payroll and supply budgets.
• Oversee operational activities like scheduling, inventory, opening/closing duties, and merchandise flow.
• Manage financial activities including cash handling, price changes, and register transactions.
• Ensure compliance with laws, loss prevention policies, and operating procedures; conduct associate training.
• Handle inventory receipt/dispatch, replenishment, and physical inventories.
• Maintain visual presentation, organization, and facility standards.
• Develop a high-performance culture, motivate sales team, and ensure product knowledge training.

Building High Performing Teams

• Motivate and inspire the team, fostering a shared vision and core values.
• Promote inclusive problem-solving and effective communication.
• Seek personal development and feedback to enhance leadership skills.

Customer Experience

• Promote MAPS principles, ensuring a cohesive omni-channel experience.
• Utilize sales techniques and product knowledge to assist customers.
• Resolve customer concerns promptly.
• Ensure efficient register operations and maintain customer communication.

Talent Management

• Assist in recruiting, hiring, and developing team members.
• Support training programs and assess team performance.
• Address HR issues effectively and recognize outstanding performance.
• Ensure adherence to employment policies.

Qualifications:

• High School diploma or equivalent.
• 2+ years retail management experience preferred.
• Must be 18+ years old.
• Excellent communication skills.
• Ability to learn new technology.
• Proven customer service and sales leadership skills.
• Strong organizational and multitasking skills.
• Leadership, training, and team-building abilities.
• Knowledge of store operations.
• Effective communication with customers and staff.
• Reliable attendance and flexible work schedule, including nights, weekends, and holidays.

Physical Requirements:

• Constant walking/standing (67-100%).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We welcome applications for growth and encourage you to apply at any location or position. Accommodation requests for disabilities are available; contact your local Store Manager for assistance.

0349 Dogwood Festival Market

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.